Smile Miles

It sounds cheesy but once you join us, you become one of our Colleagues with a capital C. If we can make sure that you are happy and productive then we’re pretty sure that our Clients will be happy too. That’s why we've launched our Smile Miles Rewards Scheme for our drivers. We think that this is an industry first.

How does it work?

It’s pretty simple really. When you perform well at work, we award you with “Smile Miles.” These miles can be earned for doing the things that an awesome driver does, such as showing up to a shift on time, completing a shift without incident, avoiding an EU Hours infringement for a whole month, or agreeing to work a shift at short notice. The number of miles earned depends on what you’ve done. These miles can be banked at any time for a wide range of rewards.

We hope that this means you remain loyal and happy, eager to help us when we really need it – like going the extra mile at Christmas time.

What can I get?

To make sure that you get the best rewards, we’ve teamed up with Red Letter Days, (you remember them from Dragons’ Den, they’re owned by Peter Jones and Theo Paphitis).  Red Letter Days offers a huge number of experiences as rewards: spend a day speeding around an F1 racecourse in a Lamborghini, take the wife to a fancy restaurant or weekend getaway, go paintballing with your mates or treat yourself to a new hi-fi system for the house. The options are virtually endless! For a full list of rewards on offer from Red Letter Day, visit their website:http://www.redletterdays.co.uk/Home

How do I cash in my Smile Miles?

If at any point you want to know how many Smile Miles you’ve got, or cash them in, email our Rewards Team at rewards@milestoneops.com or freephone us on 0800 138 9040. If you want to use your miles, we’ll post you a Red Letter Days voucher right away.

At the moment Smile Miles is just for our driver Colleagues, but we are working on adapting our rewards scheme to fit our industrial and utilities colleagues as well. Watch this space to learn more in the near future!